Shipping Policy

Shipping Policy

Domestic Orders. All USA orders will be charged a low flat rate of $5.99. Orders are shipped Monday through Saturday. If your order is placed before 3 PM Pacific Standard Time (Monday through Saturday) it will ship the same day; otherwise it will ship the next business day. The delivery time is 2-4 business days after an order is placed.

  • What carrier do we use?
    We use USPS ensuring prompt delivery.
  • Does my shipment have a tracking number? Once your package has shipped you can receive a tracking number upon request. Simply email your request to The delivery time is 2-4 business days after an order is placed.

International Orders. We charge a flat rate of $10.00 for shipping on any size order outside the USA. International orders may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination. Steph It!™ has no control over local duties/import charges. This is at the discretion of the country of import. In addition, the Customs Office may hold your package, which can slow down delivery time.

International Carrier. Depending upon the size of the order we will use either USPS First-Class International Mail or USPS Priority Mail for orders outside the USA. Package delivery time can be anywhere from 2 to 14 days, but could take longer. Please refer to the International Orders section above regarding customs potentially delaying packages.

Return Policy. We’re confident that you will love all Steph It!™ products. However, we do offer a 30-day money back guarantee on any single item first time purchases. For returns simply use the mailing address below and be sure to include the order number. Refunds are processed upon receipt of the returned items. Credit and debit card refunds generally take 3-5 business days (depending on the card issuing bank) after processing.  

Mailing Address:

Customer Support
PO Box 93452
Las Vegas, NV 89193

If you have any questions regarding shipping or returns, email